Returns & Exchanges
At Trak Racer, we want to ensure your racing simulator meets your performance standards. If you are not completely satisfied with your purchase, you can return your items within 14 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our support team with your order number and reason for return to receive your Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely pack the items in their original packaging, ensuring all hardware, tools, and manuals are included to avoid restocking fees.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians inspect the returned gear for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing